Can I book a truck for a birthday or backyard party?
Book a participating truck for a party, wedding, or office lunch in Street Eats 2.0.0 on iPhone and Android. Choose an eligible participating truck and describe the date, location, headcount and service window to request a quote.
How much does a booking cost?
Street Eats takes a 4.99% platform fee from the accepted quote, paid by the truck. Guests pay the quote plus processing and applicable tax shown at checkout.
Does accepting a quote reserve the date?
Accepting holds the date for 24 hours. The date is reserved when you pay the deposit. If the deposit is not paid in 24 hours, the hold releases and the date opens again.
Do I pay the full amount immediately?
Bookings supports a deposit and a later balance. Review the amounts, due dates and cancellation policy before paying.
What if I need to cancel?
Read the cancellation policy and refund preview before you pay. If you cancel after the deposit is paid, the policy decides the food refund. Street Eats keeps the 4.99% booking fee the truck paid at deposit. Amounts not yet charged are not collected.
What if the truck cancels or does not arrive?
If the truck cancels, you get a full refund of everything paid, including processing and the Street Eats fee. If the truck does not stamp that they arrived and you report a no-show after the event starts, you also get a full refund, including the fee. If they did stamp arrival, Street Eats reviews the thread. Replacement service is not guaranteed.
Can I pay a Street Eats booking outside the app?
Payments for bookings that originate in Street Eats must remain in the Street Eats booking payment flow.