Legal
Terms of Use
The agreement for using Street Eats as a food lover, mobile vendor, or community partner, and where our responsibility begins and ends.
1. Accepting these terms
These Terms of Use (“Terms”) are a binding agreement between you and Buhrn Technologies LLC, a Texas limited liability company headquartered in Houston, Texas, which owns and operates the Street Eats software product (“Street Eats,” “we,” or “us”). By accessing or using Street Eats, you agree to these Terms and our Privacy Policy. You must be at least 13 and legally able to enter this agreement. If you are between 13 and the age of majority where you live, a parent or guardian must agree to these Terms on your behalf where required. If you use Street Eats for a business, you confirm that you can bind that business.
2. What Street Eats is (and is not)
Street Eats is a discovery and visibility platform. We display status, location, menu, and demand information that participating businesses and users choose to publish. We do not own, operate, employ, manage, endorse, inspect, or control any food truck, mobile vendor, venue, or event; we do not prepare or sell food; we do not process orders between customers and vendors; and we are not a party to any transaction, booking, or event that follows from information shown in Street Eats. Our responsibility is limited to operating the software that makes participating vendors visible. Features may be labeled beta, preview, or pre-launch; those features are provided for evaluation and may change or stop without notice.
3. Accounts and acceptable use
Keep account credentials secure and provide accurate information. Do not misuse Street Eats, impersonate others, submit fraudulent pings or submissions, scrape the service, probe or interfere with security, reverse engineer non-public interfaces except where local law expressly allows, upload unlawful content, attempt to bypass rate limits or security checks, submit another person’s personal information without authority, or use the platform to harm people or property. We may restrict, suspend, or close accounts that violate these Terms or create risk for other users, vendors, or Street Eats.
4. Maps, live data, Ping-a-Truck, and Hotspot Pot
Truck locations, hours, menus, arrival estimates, Hot Spots, Hotspot Pot pools, and map results are supplied by participating businesses and users, can change without notice, and may be delayed or inaccurate. A ping expresses interest; it is not an order, reservation, payment, guarantee of service, or promise that any vendor will see, accept, or respond to it. Hotspot Pot lets a group pool an optional tip tied to a demand signal. It does not create a booking, reserve a truck, guarantee a fill level, guarantee arrival, or obligate any vendor to respond. Tips and related service fees are collected only under the conditions shown in the app. No feature of Street Eats guarantees that a truck will appear at any place or time. During early launch periods, fewer active users and vendors can mean slower responses and quieter demand signals until local participation grows. That is expected for a two-sided discovery network. Use ordinary care when traveling, parking, meeting, or purchasing from a vendor.
5. Mobile vendors and local law
Street Eats may include food trucks, carts, trailers, mobile coffee and beverage businesses, and other vendors on wheels where legally permitted. Vendors are solely responsible for their own licenses, permits, health inspections, food and beverage safety, allergen disclosure, taxes, insurance, staff, pricing, menu accuracy, lawful parking and operation, and every transaction with customers. Using Street Eats does not make a vendor compliant with any law, and Street Eats is not responsible if a vendor, customer, or partner fails to follow federal, state, or local requirements. We may remove or decline listings at our discretion.
6. Partners and event coordinators
Event listings, partnership discussions, Hot Spots, estimated attendance, and vendor interest do not create a booking and do not guarantee turnout, sales, vendor availability, permits, site access, utilities, or service capacity. Coordinators and vendors are responsible for their own written agreements, insurance, permits, safety plans, fees, and event operations. Street Eats is not an agent, broker, or promoter for any party.
7. Subscriptions, payments, and promotional offers
Customer discovery is free. Some owner features require a paid, auto-renewing membership. Native purchases are billed by Apple or Google and managed through the applicable store and RevenueCat; eligible business arrangements may be processed by Stripe. Price, renewal period, trial, tax, and cancellation details shown at purchase are part of these Terms. Store purchases can be managed or cancelled through the applicable store account.
Street Eats may offer eligible new food-truck and mobile-vendor accounts one promotional month without a membership charge. Unless the activation screen states otherwise, the offer is limited to one redemption per eligible business or account, is nontransferable, and has no cash value. Included features, eligibility, offer dates, and any renewal price will be shown before activation. Promotional access does not guarantee visibility, customer response, sales, bookings, or other business results. We may modify or end a promotion for future redemptions at any time.
8. Your content and feedback
You keep ownership of content you submit. You give Street Eats a worldwide, non-exclusive, royalty-free license to host, format, display, and use it as needed to operate and promote the service. You confirm that you have the rights to submit that content and that it is accurate and lawful. We may remove content that is unlawful, unsafe, misleading, or infringes another person’s rights. If you send ideas, suggestions, or feedback about Street Eats, you grant us a perpetual, irrevocable, royalty-free right to use that feedback without obligation or attribution, and you waive any claim that our use of similar ideas creates ownership or compensation rights for you.
9. Third-party services
Street Eats links to and relies on third-party services, including social platforms, map providers, app stores, and payment processors. Those services operate under their own terms and privacy policies, and we are not responsible for their content, availability, or conduct.
10. Contact and support channels
The website contact form, email address, and official social accounts are channels for inquiries only. Sending a message does not create a contract, service-level commitment, partnership, employment relationship, or attorney-client privilege. We may decline, deprioritize, or stop responding to abusive, unlawful, spam, or out-of-scope messages.
11. Disclaimers
Street Eats may add, change, suspend, or discontinue features at any time. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STREET EATS IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF UNINTERRUPTED AVAILABILITY, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that any vendor will be where the map shows it, respond to demand, be open, be licensed, or meet your expectations. Additional platform disclosures appear in our Platform Disclosures.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STREET EATS AND BUHRN TECHNOLOGIES LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OR GOODWILL; VENDOR OR USER CONDUCT; FOOD QUALITY, SAFETY, OR ALLERGENS; TRAVEL OR PARKING DECISIONS; EVENT OUTCOMES; FORCE MAJEURE OR OUTAGES BEYOND OUR REASONABLE CONTROL; OR ANY TRANSACTION BETWEEN USERS, VENDORS, OR PARTNERS. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO STREET EATS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS YOU PAID STREET EATS IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; rights that cannot legally be limited remain unaffected.
13. Indemnification
If you use Street Eats for a business, including as a vendor, partner, or event coordinator, you agree to defend, indemnify, and hold harmless Buhrn Technologies LLC from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your operations, your content, your violation of these Terms, or your violation of any law or the rights of a third party.
14. Dispute resolution and governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and give us 30 days to work toward an informal resolution. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Harris County, Texas, and both parties consent to that venue, except that either party may use small-claims court where eligible. To the extent permitted by law, claims must be brought individually and not as part of a class or representative action. If the law where you live gives you mandatory consumer rights or venue protections, these Terms do not take those rights away.
15. Termination
You may stop using Street Eats at any time. We may suspend or terminate access if you violate these Terms, create legal or safety risk, or if we discontinue the service. Sections that by their nature should survive, including content licenses, feedback rights, disclaimers, limitation of liability, indemnification, and dispute terms, survive termination.
16. General terms
These Terms, the Privacy Policy, and the Platform Disclosures are the entire agreement between you and us about Street Eats. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only and do not affect interpretation.
17. Changes and contact
We may update these Terms and will post the revised effective date. Continued use after an update means you accept the revised Terms, except where applicable law requires additional notice or consent. For questions, contact Buhrn Technologies LLC, a Texas limited liability company headquartered in Houston, Texas, at socials@eatonthestreets.com or through the secure contact form.