Platform Disclosures

1. Street Eats is a visibility platform

Street Eats, a software product of Buhrn Technologies LLC, a Texas limited liability company headquartered in Houston, Texas, shows status, location, and menu information that participating businesses choose to publish. When Ping a Truck and Hot Spots are available, it may also show privacy-conscious demand signals. Our role ends at making participating vendors visible and, when Bookings is on, hosting the request, quote, messages, and payment between a user and a Food host. We do not prepare, sell, or deliver food. The Food host is the merchant of record for any booking. We are not an employer, franchisor, or partner of any business shown in the app.

2. Every vendor is an independent business

Food trucks, carts, trailers, mobile beverage operators, venues, and event organizers on Street Eats are independent businesses. A listing, featured-partner placement, or, when available, a Hot Spot response does not mean Street Eats owns, operates, inspects, certifies, or endorses that business, and does not create a partnership, agency, or joint venture.

3. No guarantee a truck appears, responds, or serves

Live data is supplied by participating businesses and can be delayed, incomplete, or wrong. A favorite, featured placement, or any other Street Eats feature, and when available a ping, Hot Spot, or Hotspot Pot, is a demand or visibility signal, never an order, reservation, or promise. No vendor is obligated to see, accept, respond to, or arrive for any signal, and Street Eats does not guarantee availability, arrival, wait times, menu accuracy, pricing, or service at any place or time. Confirm the current profile before traveling.

3A. Bookings are reserved only on an accepted quote and a paid deposit

Bookings is coming in Street Eats 2.0.0. You cannot book in the public app yet. A user must complete Stripe Identity (a government-issued photo ID and matching selfie, hosted by Stripe) before sending a booking request. That verification is locked to the signed-in Street Eats account. A booking request includes the event date, address or pin, headcount, and the amount the user is asking to pay. That is an offer to the Food host, not a reserved date. The Food host may quote (matching or changing the number) or decline. The date is reserved only when the user accepts the quote and pays the deposit through Stripe. If the deposit is not paid within 24 hours, the hold releases. The remaining balance is due on the event day. Street Eats sends a confirmation after the deposit is paid.

Every Food host on Bookings is an independent vendor and the merchant of record for its own bookings. Street Eats does not guarantee that any Food host will answer a request, send a quote, accept a date, or perform the event. Refunds follow the cancellation preset the Food host chose (Flexible, Standard, or Strict), shown before the user pays. Street Eats keeps its 4.99% booking fee if the user cancels after the deposit is paid, and a Food host cancellation or confirmed no-show refunds everything. Booking messages stay in the app so there is a record. Pay only through Street Eats. Event food, permits, insurance, and performance stay with the Food host. See the Bookings section of the Terms of Use for the fee, cancellation, ratings, and dispute rules.

4. Hotspot Pot is optional incentive, not a booking

When Hotspot Pot is available, it lets a group attach an optional pooled tip to a Ping so participating trucks can see headcount and tip size before deciding whether to move. It does not reserve a truck, create a contract for arrival, guarantee that a pot will fill, guarantee that any truck will respond, or guarantee that food will be served. Tips intended for the truck and any Street Eats service fee are collected only under the conditions shown in the app, typically after the group confirms arrival. If a truck does not come, the pot does not create a right to service elsewhere. Parking, permits, and whether to answer remain the truck’s call. Hotspot Pot is not live yet.

5. Live map now, demand features later

The live map is available now on iPhone and Android. You can find trucks on the map and trucks can go live today. Ping a Truck, Hot Spots, and Hotspot Pot are not live yet. Those demand features will open after more people and trucks are active locally. We will not treat them as live until they are.

When a city is just getting started, there are fewer hungry people on the map and fewer trucks watching it. We do not promise overnight density, and we will not pretend a thin network behaves like a crowded one. This is normal for a two-sided platform. Go live when you are serving. Invite friends. Every real signal makes the next one easier.

6. Local laws are each party’s own responsibility

Vendors are solely responsible for their licenses, permits, health and food-safety compliance, allergen disclosure, taxes, insurance, and lawful parking and operation in every jurisdiction where they serve. Customers are responsible for their own travel, parking, and purchase decisions. Partners and event coordinators are responsible for their venues, permits, safety plans, and agreements. Street Eats is not responsible if a vendor, customer, or partner fails to follow federal, state, or local law, and use of Street Eats does not make any operation legal or compliant.

7. Food safety and allergens

Street Eats does not inspect kitchens, verify ingredients, or review allergen handling. Direct all questions about ingredients, allergens, preparation, and dietary suitability to the vendor before purchasing. Street Eats is not liable for foodborne illness, allergic reactions, or product defects arising from a vendor’s operations.

8. Events, partnerships, and business results

Estimated attendance, demand signals, vendor interest, and partnership features do not guarantee turnout, sales, bookings, visibility, or any business outcome. Written agreements between the parties involved (not Street Eats screens) govern every event and partnership. Orders and Bookings, when they arrive, will still leave the underlying deal between the people involved.

9. Research and statistics

Industry figures on our website come from third-party studies that Street Eats did not conduct. They are shared with their original scope for context and are not promises of Street Eats outcomes.

10. Not professional advice

Nothing in Street Eats is legal, financial, health, or business advice. Consult qualified professionals for decisions about your business, permits, insurance, or health.

11. Relationship to our other terms

These disclosures are part of, and should be read with, our Terms of Use and Privacy Policy. If these disclosures and the Terms conflict, the Terms control. Questions are welcome at socials@eatonthestreets.com or through the contact form.