FAQ
Food truck questions.
Clear answers.
Find food trucks near you. Get found on the map. Short answers for planning your next meal or event.
FAQ
Find food trucks near you. Get found on the map. Short answers for planning your next meal or event.
01
Open Street Eats to see participating trucks broadcasting in your area. Check the current profile before traveling; service and locations can change.
The map shows participating businesses. Nationwide app availability does not mean every truck or city is represented.
There may be no participating trucks broadcasting in that area at that time. Try again later. A featured partner does not guarantee current service.
Owners can publish menus and item availability. Check with the truck about current stock.
Save participating trucks as favorites to find them again. A favorite does not reserve food or an event date.
Participating coffee carts, dessert trucks, food trailers and other eligible mobile vendors can appear on Street Eats. Local selection varies.
Street Eats can be used in different cities, including Kansas City, Springfield, Conroe, Houston, Austin, and Phoenix, with coverage depending on participation. Bookings, wider map exploration and scheduled broadcast end are coming in Street Eats 2.0.0. They are not available in the public app yet.
A live truck broadcasts its current location and status. A partner venue may have a fixed address and published hours. These are different kinds of map entries.
02
Bookings is coming in Street Eats 2.0.0. You cannot book in the public app yet. Choose an eligible participating truck and describe the date, location, headcount and service window to request a quote.
Describe the wedding, rehearsal dinner or late-night service in your request. Confirm the menu, timing and any tasting with the truck before accepting the quote.
Include headcount, service window, budget and location. Agree on the service and payment arrangement in the quote. This is separate from individual in-app meal ordering.
Discuss site access, permissions, service conditions and any fundraising arrangement with the truck. Vendor acceptance and local requirements still apply.
Street Eats takes a 4.99% platform fee from the accepted quote, paid by the truck. Guests pay the quote plus processing and applicable tax shown at checkout.
On a $1,500 accepted quote, the 4.99% platform fee is $74.85. That leaves $1,425.15 of the quote after this fee alone, before the truck's own costs. Guest processing and tax are separate.
Accepting holds the date for 24 hours. The date is reserved when you pay the deposit. If the deposit is not paid in 24 hours, the hold releases and the date opens again.
Bookings supports a deposit and a later balance. Review the amounts, due dates and cancellation policy before paying.
Read the cancellation policy and refund preview before you pay. If you cancel after the deposit is paid, the policy decides the food refund. Street Eats keeps the 4.99% booking fee the truck paid at deposit. Amounts not yet charged are not collected.
If the truck cancels, you get a full refund of everything paid, including processing and the Street Eats fee. If the truck does not stamp that they arrived and you report a no-show after the event starts, you also get a full refund, including the fee. If they did stamp arrival, Street Eats reviews the thread. Replacement service is not guaranteed.
Payments for bookings that originate in Street Eats must remain in the Street Eats booking payment flow.
Include dietary questions in your request and confirm the menu and preparation requirements directly with the truck. Street Eats does not certify allergen-free preparation.
Confirm each truck and event separately. A unified multi-truck checkout and automated recurring bookings are not offered in the described flow.
Requests depend on participating trucks' availability and response. Sending one does not guarantee a quote or arrival.
Ask the truck about travel range, site access and additional charges. Confirm these details in the accepted quote.
03
Join as an eligible vendor, complete your profile and menu, and broadcast while serving. Operator membership terms are separate from the Bookings platform fee.
An eligible operator account and completed payment onboarding are required for paid bookings. Follow the onboarding steps in the app when Bookings is available on your platform.
Scheduled broadcast end lets an owner choose when a serving session ends. Bookings, wider map exploration and scheduled broadcast end are coming in Street Eats 2.0.0. They are not available in the public app yet.
04
Ping-a-Truck, Hot Spots and Hotspot Pot are planned demand features. They are not current bookings, food orders or guaranteed dispatch.
Street Eats does not currently provide in-app pickup ordering or delivery. Find a participating truck and purchase food through the service it currently offers.
No. Street Eats is the product at eatonthestreets.com from Buhrn Technologies LLC. StreetFoodFinder and Best Food Trucks are separate products.
Contact the team for app help, operator onboarding or event questions.